To initiate a return Items must be sent back to Girl Kave within 10 days of the customer having received the package. Eligible items will only be accepted for store credit. Absolutely no refunds will given.
Returned items must be unwashed and unworn (free from all stains) with all Girl Kave product tags attached. Items must be reported within 24 hours of package arrival, if not reported within that time frame, we will not issue credit. If you have received an incorrect item, please contact us within 24 hours of receiving your package. Merchandise purchased online can be returned to our location address given. Any item not received in good conditions, free of ALL ODORS, stains, and damages will NOT be accepted and customer will be notified that they must pay reshipping fees to have the items sent back to them.
In-store policy:
You have one week to pick up your order, if you do not pick up within that week your item will resell and no refund will be giving thanks for your corporation!
Shipping policy:
Please Allow 2-3 Days For Order Processing and 2-5 days for shipping (Excluding Saturdays, Sundays, and Holidays). Orders that are placed on Sunday will be processed the following business day. Pick-Up option is available. Shipping is available, Depending on the location rates will apply.
Girl Kave is not responsible for any lost or stolen packages.